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Case study

Onboarding Workflow (Sesimi)

Redesigned Sesimi's user onboarding strategy to be scalable, intelligent and personalised — reducing support load, increasing engagement and improving retention through AI-optimised content and guided product interactions.

The full write-up for this one — role, challenge, approach and outcome — is coming soon.

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Have a complex product problem worth talking through?

I'm based in Melbourne and open to Senior Product Manager conversations. If you'd rather just trade notes on a hard product problem, that works too.